Customer reviews of Mercia Motors
At Mercia Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 56 customer reviews
Appears a professional outfit but run but amateurs
By alan b on 08 August 2017 | Purchase not verified
Beware! I bought a £45k car from them. Agreed a date to pick up and, having booked a hotel for the trip, was called less than 12 hours before travelling that the car was not ready. Two weeks later, still no car and communication has been dire. Excuse after rotten excuse, calls not returned etc. You know the story. I would not expect such shoddy service if I had paid £550 for a car.
By Jeff B on 09 July 2017 | Purchase not verified
Very good cars and service oliver was very good would recommend this garage to anyone. Thank you
By Nick W on 05 July 2017 | Purchase not verified
In one word "Perfect". The turn around in buying my new car was spot on and ticked all the right boxes. It was hassle free and an outstanding service. I would strongly recommend in buying a car from these guy's. Thank you to Oliver and the team.
Great service with a sense of humour!
By Tony T on 28 February 2017 | Purchase not verified
This is the second time I've sold a car through Greg and his team at Mercia Motors. Once again nothing was too much trouble for them. Greg priced my car, I handed it over, valeting, personal plate retention, marketing, and sale were dealt with within a very short period of time. Once again a great result for me with an absolute minimum of hassle. Thanks again guys. I wouldn't hesitate to recommend you to anyone wanting to buy or sell a vehicle. Tony. Now exiled to the Derbyshire Dales.
Great service. Made buying process easy
By Andy D on 30 January 2017 | Purchase not verified
Bought my car at Mercia and found whole process easy. I dealt with Mark who was friendly and never put any pressure on. Felt relaxed and comfortable in the showroom. Got a fair price for my old car that I part exchanged. Answered all questions I had regarding new car and buying process. Highly recommend Mercia
By Josh G on 08 December 2016 | Purchase not verified
I have just purchased my 3rd car off Mercia and the service has been first class every time , all of the staff are extremely helpful and welcoming!