By GERARD B on 14 January 2020 | Verified purchase

Salesperson helpful, patient and knowledgable. Appreciated trust shown on test drive. Overall, not pushy allowing you time to think and ask questions.

Reply from Mercia Motors on 16/01/20

Hi Gerard , Thank you for your five star review. It was great to do business with you and we are extremely happy that we made this a pleasurable and easy buying experience for you. Thank you again for your business and we look forward to seeing you in the future.

By john D on 06 January 2020 | Verified purchase

We made a special trip to Mercia Motors as they had just the car we were looking for. Service was polite and informative, car was ready for us to test drive after we called ahead to book an appointment. Car was very good and the sales team were very professional and polite. We had a bit of negotiation and landed a deal which we were happy with. Have since picked the car up and the handover was conducted very well and a small gift of their appreciation was also given to us upon departure. I couldn’t recommend Mercia Motors more highly. Certainly different from a LOT of other dealers I’ve been involved with. Thanks to the sales team for a great and seamless purchasing experience...

Reply from Mercia Motors on 07/01/20

Hi John , Thank you for taking to time to write a five star review. We appreciate you entrusting Mercia Motors to purchase your new car from and are extremely glad we were able to achieve your expectations throughout your buying process. We do try our upmost to strive to keep our customers happy and ensure they receive the best possible buying experience. Hope you enjoy the wine. Thank you again for your business.

By Aaron G on 07 December 2019 | Verified purchase

Fantastic polite service car exactly as described thank you

Reply from Mercia Motors on 13/12/19

Hi Aaron, Thank you for taking the time to write a positive review. It was great meeting you and really happy you had an enjoyable experience. We look forward to dealing with you in the future. Enjoy the car!

By laurence F on 21 November 2019 | Verified purchase

Very helpful and efficient,, appreciate all the help

Reply from Mercia Motors on 22/11/19

Hi Laurence, thank you for your five star review and your business. As a local customer we offer loyalty vouchers for future services so please feel free to call us when the time arises for a service, an mot or any future maintenance work that is required and we promise to look after you and carry out all the work through our Bosch accredited workshop. Thank you again for your business.

By stuart C on 06 November 2019 | Verified purchase

Fantastic service from start to finish. Travelled from South Wales to Sheffield to get the car, as the best quality vehicle, lowest mileage by a country mile in the price range I was looking on a national radius on Autotrader. Spoke to the sales staff on the Sunday, so friendly, helpful and informative. Part ex price agreed in principle and travelled Wednesday as requested by myself, to test drive the car. Dealt with the sales manager on arrival who was also fantastic and extremely welcoming and helpful. The condition was as described in the advert, and purchased with all the paperwork done super efficiently. Thanks both, great product and service, very professional set up, I wouldn’t hesitate to recommend and would 100% travel up to use you again in the future.

Reply from Mercia Motors on 08/11/19

Hi Stuart, thank you for your five star review and your business. We all really appreciate you travelling over three hours to us and I have to say it was an absolute pleasure meeting you and your partner we are just sorry the weather was so bad I hope your journey home was ok. Everyone in the dealership works extremely hard to make our business run smoothly and we pride ourselves in our knowledgeable and professional approach, so it is always great when it is recognised. Thank you again for your business and I will b in touch if I can find your partner a Peugeot 5008.

By lee C on 03 November 2019 | Verified purchase

The Guys at Mercia motors where very helpfull nothing was to much trouble it was hassle free with sound advice and i got the car i wanted which i am over the moon with.

Reply from Mercia Motors on 04/11/19

Thank you Lee for your kind feedback and it's great to hear you love your new car. The X5 you purchased really caught your eye with that great colour combination. We always try to offer extremely honest advice and describe the vehicle's as accurately as possible. We hope you get plenty of enjoyment from it along with it being trouble free and reliable. It was a pleasure meeting you and hopefully we'll see you in the future Lee.

By CHARLOTTE A on 31 October 2019 | Verified purchase

Love my new car thank you, friendly team, excellent service, would recommend.

Reply from Mercia Motors on 04/11/19

Hi Charlotte, we love to hear when our customer's have had an enjoyable experience. Thank you for choosing Mercia Motors and your recommendation. It means a great deal to us. Enjoy your new car!

By shaun S on 14 October 2019 | Verified purchase

Was very happy with the sales man really helpful and please with the vehicle I bought and happy with my trade in.

Reply from Mercia Motors on 15/10/19

Hi Shaun, thank you for your five star review. We are all happy you enjoyed your experience. We pride ourselves in the way we operate or business and when all our hard work and professionalism is recognised it makes us all feel very proud. Enjoy your fabulous new car and we all look forward to dealing with you again in the future.

By chris S on 13 October 2019 | Verified purchase

Very professional outfit with a fantastic range of cars. I live 1 1/2 hours from Mercia Motors, so sent a friend who lives nearby to have a recky at the car I wanted. Mercia looked after him and I was pleased to receive his call saying the car seemed in great condition. So I rang them up, (spoke to them a couple of times in the end) and got booked in for test drive When I arrived I was greeted by an extremely knowledgable and friendly salesman who answered all the questions I had. A great buying experience, fingers crossed I don’t need to make use of the 3 month warranty, or free 12 month RAC cover. My only slight gripe is only one key came with the car, which they’ve promised to chase up on with the previous owner.

Reply from Mercia Motors on 13/10/19

Hi Chris, thank you for your five star review and kind words. We pride ourselves in our professionalism and our friendly knowledgeable approach so it's always great to hear about another happy experience. As for the spare key I promise you I will do my best to stay in touch with the previous keeper and track it down for you. Thank you again for your business and review, enjoy your fabulous new car.

By stephen S on 02 October 2019 | Verified purchase

They were very friendly and helpful, polite. Nothing was to much trouble.

Reply from Mercia Motors on 03/10/19

Hi Stephen, thank you for your 5 star review, it was n absolute pleasure meeting you and your wife yesterday. Thank you again for your business and your lovely part exchange. Hopefully see you in a couple of months for another car Ha. Take care.