By allan B on 31 May 2019 | Verified purchase

extremely friendly to deal with staff all very helpful .all done online with my mechanic looking at the car

Reply from Mercia Motors on 03/06/19

Hi Allan, thank you for your business and five star review. We really appreciate you putting your trust in us dealing with us all the way from Greece. We pride ourselves in the high level of honesty and professionalism we offer and it's always rewarding to read a review from another satisfied customer. When you come back to the UK don't hesitate to pop in and see us for a coffee. Thank you again Allan for your business.

By nathan J on 25 May 2019 | Verified purchase

Great customer service and professionalism shown at Mercia Motors. Extremely helpful which eased the entire transaction of purchasing a new car, will definitely consider returning in the future.

Reply from Mercia Motors on 26/05/19

Hi Nathan thank you for your five star review and kind words. We are all pleased you enjoyed your time with us and you recognised our professionalism and great customer service.We work so hard behind the scenes in all departments to make our process run smoothly and we pride ourselves in our non pressured approach. We would all love to deal with you again in the future. enjoy your fabulous new car.

By greig M on 10 May 2019 | Verified purchase

Five star experience, car was exactly as described. We drove just under 3 hrs to find the car for us and Adams attention to detail and to service ensured we had the confidence to make the trip.

Reply from Mercia Motors on 11/05/19

Hi Greig, thank you for your five star review and kind words. Every member of our team works extremely hard to make every aspect of the business operate smoothly and in a professional manor, so when it is recognised it makes us all feel very proud and makes all the hard work behind the scenes worth while. Thanks again for your business, time now for you to enjoy that fabulous vehicle. Please don't hesitate to call us in the future .

By richard P on 02 May 2019 | Verified purchase

Can't fault the team at Mercia Motors. I gave a small deposit to secure the car before viewing, then arranged to collect the vehicle out-of-hours which was very handy for me. The car was in excellent condition, even better than described and I was able to be in/out in around 20 minutes. 3 month RAC warranty included which gives a bit of drive-away peace of mind, as well as an option to extend. The car was immaculately valeted inside and out. Thanks guys.

Reply from Mercia Motors on 02/05/19

Hi Richard, thank you for your five star review and kind words. We pride ourselves in the high level of both service and the preparation we adhere to on all our cars. It's great that you were so happy with yours. It was my pleasure meeting with you after hours, I know it helped you out. Enjoy your new car and please don't hesitate to call us in the future, we would all like to deal with you again.

By daniel B on 30 April 2019 | Verified purchase

Great experience from beginning to end, all members of staff were efficient and kept to their word at every step.

Reply from Mercia Motors on 01/05/19

Hi Daniel, thank you for your five star review and business. We all appreciate it when our hard work and our professionalism is recognised. Thank you again and enjoy your fantastic new vehicle. We all look forward to potentially dealing with you again in the future.

By ross G on 27 March 2019 | Verified purchase

Really helpful garage and easy to deal with, no problems doing anything and very welcoming.

Reply from Mercia Motors on 30/03/19

Hi Ross, thank you for your five star review and kind words. It was a pleasure to deal with you too and thank you for making the long trip from Scotland to purchase your new car. We all really appreciate it.

By Stephen B on 03 February 2019 | Verified purchase

The salesmen were excellent. There was no pressure and nothing was too much trouble. I had gone to see a particular car and was given the key so that I could look around on my own with no hassle. I returned later in the day and was allowed to take the car for a test drive on my own and not really given too much restriction on time or distance. When I got down to the business of buying the car with a part exchange there was no pressure applied at any time. It was one of the best experiences of car buying I have had. I feel sure that should I have any problems with my purchase they will be only to willing to help. I would recommend this garage with no hesitation.

Reply from Mercia Motors on 04/02/19

Hi Stephen, thank you for your five star review and kind words. We pride ourselves in the high level of service we provide and our relaxed but informative approach. You were a pleasure to deal with too and your part exchange is in fantastic condition a true credit to you, who ever buys it next are in for a real treat. Thank you again for your business and we look forward to looking after the maintenance on your stunning new car.

By James G on 01 February 2019 | Verified purchase

From start to finish with dealing with them it was a great experience the car was more than what I was expecting and the service was overall fantastic

Reply from Mercia Motors on 02/02/19

Hi Jamie, thank you for your five star review, we pride ourselves in the service we provide and it's great when it gets recognised. I know you had a long journey home but at least you got to do it in your very special new car. Thanks again for traveling all the way up from Bedford. We are all very happy you loved the experience and your new car and we all look forward to dealing with you again in the future.

By Matthew C on 22 January 2019 | Verified purchase

absolute pleasure to deal with the garage via emails, telephone and person to person. car was ready for inspection, immaculately presented and no pushy sales.

Reply from Mercia Motors on 23/01/19

Hi Matthew, Thank you for your five star review. It was a pleasure to meet you and a pleasure doing business with you. If your part exchange is anything to go by i know you will look after the Tiguan. Hope the cold weather doesn't get in the way of your football training. Thanks again Matthew and we all look forward to dealing with you again in the future.

By Lucy S on 16 January 2019 | Verified purchase

Fantastic service from start to finish. Very friendly, polite and helpful team. Great no pressure sales approach that we liked. We bought a lovely car at a good price and got a fair part exchange price for the old one. We'd buy from them again and would recommend them to anyone. The best car buying experience I've had in years.

Reply from Mercia Motors on 18/01/19

Hi Lucy, thank you for your five star review and your business. We pride ourselves in the service we provide and our sales approach so it is fantastic for us when it is recognised. We look forward to dealing with you again in the future plus looking after the maintenance work on your vehicle for the next year or two. Thanks again.