play phone device-mobile location2 search plus dash down_arrow cross chevron-down chevron-up chevron-left calendar device-camera

Customer reviews of Mercia Motors

Here at Mercia Motors our professional team strives to deliver a friendly & helpful service to all of our valued customers. We offer informed, honest advice along with a transparent, no-pressure sales approach.

But don't just take our word for it, please check out what our verified customers have taken their time to write about us...

Write a review

Mercia Motors

Mercia Motors
5
4.7

Based on 171 customer reviews

Powered by


  • 5

    Fantastic service from start to finish.

    By Anonymous on 30 September 2021 | Verified purchase

    Amazing service, didn’t feel pressured to buy at all. After a test drive we placed a deposit down and they held the car longer than they needed to due to payment issues my end. Top service.

    Reply from Mercia Motors on 02/10/21

    Thank you for your 5 star recommendation and kind words related to your purchase. All the team are delighted you enjoyed your no pressure buying experience. Your new X1 looks a great purchase and we look forward to welcoming you back to our showroom in the future. Thank you for placing your faith in Mercia Motors.


  • 5

    Mercia Motors gives first class service with a personable touch

    By Karen Wall on 28 September 2021 | Verified purchase

    Excellent personal service throughout. I was made to feel very comfortable and excited at the same time. Ryan and the Director were professional yet very friendly and helpful. Nothing was too much trouble. On the day I picked the car up I was treated exceptionally well. I would definitely recommend Mercia Motors, first class service.

    Reply from Mercia Motors on 29/09/21

    Thank you for taking the time to write a 5 star review Karen. Both myself and Ryan are delighted you enjoyed your buying experience. The F Pace looked amazing when you drove off and I'm sure you'll instantly find the drive superb. It was a pleasure meeting you and look forward to welcoming you back to the dealership for your next service. Thank you for supporting our business.


  • 5

    By Barbara Gates on 24 September 2021 | Verified purchase

    Excellent service and attention throughout the buying process. I reserved my chosen vehicle one week before travelling to collect it, due to the fact that I live nearly 200 miles from the garage. Ryan, my contact point from the outset was excellent. He was very customer focused and kept me fully informed of the process to service, MOT and preparation of the car ready for inspection. On the day I went to collect the vehicle, Ryan was very attentive and nothing was too much trouble. The whole buying experience from start to finish was a pleasure.

    Reply from Mercia Motors on 24/09/21

    Thank you for your kind words of recommendation Barbara and selecting Mercia Motors to purchase your new car from. Ryan is a credit to the team and always tries to impress going the extra mile. We're delighted you had a great day and wish you many happy motoring miles in your new Lexus


  • 5

    Fantastic service!!

    By craig robson on 18 September 2021 | Verified purchase

    Easy, hassle free service. Well worth the visit couldn’t recommend enough!

    Reply from Mercia Motors on 20/09/21

    Thank you Craig for taking the time to write a 5 star review. It really does make our job worthwhile when we receive great feedback. It was a pleasure to deal with you and thanks again for placing your faith in selecting Mercia Motors to purchase your new car. We look forward to welcoming you back in the future with friends and family.


  • 5

    Brilliant Service from the start!

    By Anonymous on 13 September 2021 | Verified purchase

    Mercia Motors was a brilliant garage to work. From the first phone call, they explained everything in full, simply and made it easy to buy from 50 miles away! The process was easily explained and gone through, professionally and efficiently! Constant communication was given from the first phone call up until the car hit the car, which it did beautifully cleaned and to a high standard. Couldn't recommend any more!

    Reply from Mercia Motors on 20/09/21

    Thank you for your recommendation David. All the team at Mercia are delighted you enjoyed your seamless, simple buying experience. Enjoy many happy motoring miles in your new 3 series and we look forward to welcoming you back to our showroom in the future


  • 5

    Great service

    By Derric Hood on 11 September 2021 | Verified purchase

    Would definitely recommend. Made the whole process easy and painless. Very helpful throughout.

    Reply from Mercia Motors on 14/09/21

    Hi Derric, Thank you for your 5 star review. We are pleased that we made the purchase of your new car painless and as easy as we could, Our team always strive to be as professional as possible and we appreciate the distance you travelled to visit us. Thank you again and we hope you enjoy your new car.


  • 5

    Brilliant service from start to finish

    By christopher George on 06 July 2021 | Verified purchase

    A great bunch, very friendly & professional. An awesome range of prestige cars. Hats off to Adam & mark who sorted my deal. Gave me a fair price for my part exchanges. Would definitely recommend

    Reply from Mercia Motors on 20/07/21

    Hi Chris Thank you for your 5 star review, We hope you are enjoying your stunning BMW X5 that you purchased from. Thank you again Chris we look forward to dealing with you again in the future and don't forgot to use our referral voucher if you have somebody you can recommend.


  • 5

    Absolutely fantastic

    By Maria Morley on 20 May 2021 | Verified purchase

    Honest, not pushy, really friendly and helpful, quality motors at reasonable and fair prices, would definitely recommend

    Reply from Mercia Motors on 15/06/21

    Thanks Maria for your recommendation. It was great to meet you and hear you enjoyed your buying experience. We look forward to welcoming in back to our showroom in the future. Enjoy the car!


  • 5

    By carole bradley on 27 April 2021 | Verified purchase

    Friendly and professional service. Would highly recommend.

    Reply from Mercia Motors on 12/05/21

    Thank you for taking the time to recommend our business Carole. All the team wish you the very best with your new car and look forward to seeing you again to help with your motoring needs in the future


  • 5

    Adam was excellent in the whole process , made it easy and efficient 👍

    By tony langford on 27 April 2021 | Verified purchase

    Yes really good

    Reply from Mercia Motors on 12/05/21

    Thank you for your 5 star review Tony. We're really glad you enjoyed the buying experience and it was made easy for yourself. Everyone commented on how stunning your new CLA coupe looked, enjoy it and we look forward to welcoming you back in the future Tony