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Customer reviews of Mercia Motors

At Mercia Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Mercia Motors

Mercia Motors
5
4.7

Based on 44 customer reviews

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  • 5

    Fantastic Service and car is perfect!

    By Mark T on 09 July 2018 | Verified purchase

    I received fantastic service from Mercia motors. They couldn't do enough to help me from the test drive right through to buying the car. My BMW 3 series is in great condition and just as advertised. I would definitely recommend Mercia motors to friends and family and I will be using them for all of my MOT's and servicing from now on. Thanks guys

    Reply from Mercia Motors on 12/07/18

    Thank you Mark, enjoy your new vehicle. Can't wait to see it when all the sign writing is on.


  • 5

    A big change for the better with Mercia Motors.

    By Jenni S on 07 July 2018 | Verified purchase

    Fab experience from start to finish, (even having the car delivered to our home). Level of detail with description & photographs was first class, every thing fully explained to us, changing from a sports salon to an SUV was a leap for us. The car has met all our expectations & on further inspection we found the car to be absolutely faultless. Mercia Motors are a great firm to deal with, we would recommend.

    Reply from Mercia Motors on 12/07/18

    Thank you for your kind words, enjoy your new vehicle.


  • 5

    Great staff

    By JASON S on 14 April 2018 | Verified purchase

    Friendly staff very helpful and sorted every thing for me highly recommended

    Reply from Mercia Motors on 25/04/18

    Thank you Jason. We are glad you enjoyed the experience of buying your new car and hope you are enjoying it. You were a pleasure to deal with and we look forward to dealing with you again in the future.


  • 5

    Buying a car from Mercia Motors

    By IAN M on 27 March 2018 | Verified purchase

    It was coming round to the time I wanted a newer car My last car was from Mercia Motors I was looking on their website and a smart red BMW took my eye I went to look at it the next day and liked it very much The next step was to take the wife along to see it Well we came away having bought the car It was so easy and stress free The sales representative was so helpful he got us a great price a great car and nothing has been too much trouble I wouldn't hesitate to recommend Mercia Motors

    Reply from Mercia Motors on 28/03/18

    Hi Ian, Thank you for your kind words, I am glad you are happy with your new car. You were a pleasure to deal with and I look forward to dealing with you again in the future.


  • 5

    My great experience at mercia

    By SUSAN V on 23 March 2018 | Verified purchase

    Just picked up my new car from Mercia Motors in sheffield on Abbeydale rd south.seriously impressed and happy with my car and my experience with this garage Already decided thst i will revisit when i want to change my car again. The staff are fab. Nothing is too much trouble.. great advice and no pressure.everything done right. Great selection of cars. Well worth a visit if you are looking to replace your car. I would absolutely recommend going.

    Reply from Mercia Motors on 03/04/18

    Hi Susan, Glad you enjoyed your experience and your new car, it is fabulous. We all look forward to dealing with you again in the future.


  • 5

    Love you guys

    By Oluwa A on 10 December 2016 | Verified purchase

    Excellent staff very helpful, Andy especially thank you very much

    Reply from Mercia Motors on 14/12/16

    Thank you for your business Oluwa, we are glad you enjoyed your experience and hope you had a safe journey back home. Kind regards, Mercia Motors


  • 5

    Pleasant and professional service.

    By Mark B on 29 October 2016 | Verified purchase

    Very pleasant to deal with. Professional service and nice showroom. Greeted with a cup of tea and made to feel very at ease but not pressured into buying. All paperwork was sorted prior to my arrival. Great service. Thanks.

    Reply from Mercia Motors on 01/11/16

    Thank you for your kind words. We hope your trip back to Leicester with your sister was a success.


  • 5

    Excellent cars

    By Alyn W on 28 October 2016 | Verified purchase

    Excellent quality cars and sales seevice

    Reply from Mercia Motors on 28/10/16

    Thank you for your kind words, we all hope you are enjoying your new purchase.


  • 5

    Very personal and professional service!

    By Nick L on 18 October 2016 | Verified purchase

    Over the years I have purchased many different cars through many different channels. I have not heard of Mercia Motirs before and that may be due to us living in East Anglia? From our first point of contact I have to say that the whole operation is professional and personal. They were very easy to deal with and I was immediately put at ease. There is no hard sell or offering you additional products that you are encouraged to sign up for there and then. It was run more like a family business that has bee round for hundreds of years and prides itself on customer satisfaction rather than turning cars round as quickly as possible. I was also touched by the bottle of wine we were presented with upon our purchase! I would like to thank Mercia Motors for such a pleasant experience and I will certainly consider them when buying my next care, top marks!

    Reply from Mercia Motors on 14/12/16

    Thank you very much for your positive feedback, we are extremely pleased you enjoyed your experience and hope to see you again in the future. Kind regards, Mercia Motors


  • 5

    Great

    By Richard A on 08 October 2016 | Verified purchase

    We decided to Purchase our Subaru Legacy from Mercia Motors because they were very easy to deal with. I had a very descriptive phone conversation with the sales person, who gave me all the information I had requested and even offered to walk round the car with a video if I wanted. I declined but arranged to go and see the vehicle. It is 180 miles away so we agreed a price before i set off, the car was as it was described and after a good test drive and a check of all the documents I was happy to complete the sale. I have now collected the vehicle and have to say how impressed I am both with it and the way I was dealt with by Andrew.

    Reply from Mercia Motors on 14/12/16

    Hi Richard, thank you for your feedback it is very much appreciated and are extremely pleased you had an enjoyable experience with us. Kind regards, Mercia Motors