Mercia Motors
Customer reviews of Mercia Motors
Here at Mercia Motors our professional team strives to deliver a friendly & helpful service to all of our valued customers. We offer informed, honest advice along with a transparent, no-pressure sales approach.
But don't just take our word for it, please check out what our verified customers have taken their time to write about us...
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5
No pressure, pleasant people!
By Lauren R on 31 July 2018 | Purchase not verified
I went in on Sunday with no expectations as I was quite open to what I wanted. I called up on Sunday morning with hopes to look at an A1. As soon as I got there, the senior sales executive came straight over with a warm welcome, passed me the keys and left me to have a look. There wasn’t any pressure, no push of a sale like the usual places, it was very laid back and he waited for me to approach him with regards to the sale. By Monday the car was mine and I picked it up! I even got the most lovely bottle of wine as a thank you from them! I would most definitely recommend Mercia Motors - they want what’s right for you and won’t push you into feeling you have to continue the sale if it’s not quite right for you. I would also like to give a special thanks to the senior sales executive at Mercia as he was nothing but polite, friendly and patient. 5 star review for him too! Thank you so much for making me a very happy girl! :)
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5
2011 Audi A4 Avant
By Dan M on 16 July 2018 | Purchase not verified
Brilliant experience from start to finish Adam was great, let us look around the car without harrasing us and gave us all the time we needed arranged collection for the following day and drove our lovely new car home. Would recommend to anyone looking at buying a car!! Was worth the long trip up there !
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5
Mercedes B-Class Sport
By nicholas V on 29 April 2018 | Purchase not verified
Could have bought similar from my employer Car Store cheaper , read their reviews to see why I chose Mercia Motors. Fantastic service even though I live in York the sale was like "clockwork", great car, many thanks.
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5
BUYER BEWARE!
By Chris H on 23 March 2018 | Purchase not verified
After purchasing, driving away and immediately identifying a number of problems on my BMW including the bonnet almost opening up whilst driving home they agreed to cover the cost of some minor issues back at my local garage (the car should never of left with these faults in the first place) and eventually compensated me £80 towards this but I was left to cover additional cost of 2 tyres (not sealed at rims), replacement car battery (which I also reported flat to be told it was because car had been stood even though I had the battery tested and subsequently proved faulty with report) and air conditioning re-gas. I'd given them every opportunity to rectify but have since been fobbed off. Quite frankly, the worst motor trader experience I've ever dealt with and would not recommend.
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5
Friendly, professional and knowledgable
By Vickie G on 12 March 2018 | Purchase not verified
Having just purchased a car from Mercia Motors, I highly recommend their friendly, professional and diligent service. From making the enquiry from seeing the car on their website, to arranging a test drive and arranging for the payment, they were responsive and meticulous with the presentation and servicing of the car and the associated paperwork. I am really happy with the car I have purchased and feel I paid a fair price for the car and the service I received.
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5
Very professional,helpful and friendly service.
By George C on 05 March 2018 | Purchase not verified
Thanks for a very pleasurable buying experience,quality car at the right price,staff very helpful,made the journey from south west Wales well worth the effort during one of the worst March weeks since records began! Thank you all again, Alan.
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5
Very Good Experience
By Alec V on 21 February 2018 | Purchase not verified
I travelled a long way to pick up my 7 Series BMW from Mercia Motors, from Somerset to Bath. A long journey to be disappointed. Did the deal in all but final decision over the phone, so was reliant on a clear and factual appraisal of the vehicle I was coming to see/purchase. I dealt with Oliver, who was friendly, professional and easy to get along with. He described my car over the phone exactly as was, so no disappointments for me on arrival. No pressure sales (would have been a game changer for me). Went home with my new car and thus far delighted with the purchase. I would recommend Mercia Motors and as a frequent car changer, I would certainly consider using them again.
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5
Easy to talk with but brutally honest
By John S on 07 November 2017 | Purchase not verified
PART ONE Easy to talk with but brutally honest, Mercia Motors in Sheffield were a pleasure to deal with. Despite living 35 miles west of London running a busy Emergency Courier Company, I decided to travel up to Sheffield based partly on how Mercia Motors present their cars but mostly because of their honesty. Why. Because I can’t have my time wasted. The process of dealing with the team at Mercia was straight forward and simple. In fact, one of the only car companies to respond to a text message enquiry (Sunday night) to discuss the vehicle. Arriving at Mercia Motors from London’s Kings Cross St Pancras Station, not only was I made to feel immediately welcome, I was literally told to take my time looking over the vehicle. Admittedly, I had my doubts about the vehicle initially because Continued....
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5
Exceptional Dealership
By David B on 06 November 2017 | Purchase not verified
I've just purchased a used BMW from Mercia Motors and - when the time comes to buy another vehicle - I'll be coming back here again. The level of service was exceptional (not always my experience when buying used cars from dealers) and I felt complete confidence in the transaction at every stage; the car had been thoroughly checked and prepared and the 'salesman' who looked after us could not have been more helpful or professional. I can highly recommend them. Thank you, Mercia Motors. David & Eve, Matlock
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5
Excellent Customer Service
By Kevin H on 31 October 2017 | Purchase not verified
We had arranged to have a look at a car during what could only be described as "monsoon season". However, the car had thoughtfully been moved underneath the entrance canopy to allow us to have a thorough look round at leisure in the dry. This set the scene for our whole purchasing experience - the staff being very friendly and accommodating throughout. When we came back to pick up the car we travelled by train and the showroom is very conveniently situated just a couple of minutes walk from the Railway Station (although we were told that if the weather was still bad, to give a quick ring and we'd be picked up!). Despite living 70 miles away, we'd be happy to recommend Mercia Motors to friends and family because, in our case, the journey was certainly worth it!