Mercia Motors
Customer reviews of Mercia Motors
Here at Mercia Motors our professional team strives to deliver a friendly & helpful service to all of our valued customers. We offer informed, honest advice along with a transparent, no-pressure sales approach.
But don't just take our word for it, please check out what our verified customers have taken their time to write about us...
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5
Very personal and professional service!
By Nick L on 18 October 2016 | Verified purchase
Over the years I have purchased many different cars through many different channels. I have not heard of Mercia Motirs before and that may be due to us living in East Anglia? From our first point of contact I have to say that the whole operation is professional and personal. They were very easy to deal with and I was immediately put at ease. There is no hard sell or offering you additional products that you are encouraged to sign up for there and then. It was run more like a family business that has bee round for hundreds of years and prides itself on customer satisfaction rather than turning cars round as quickly as possible. I was also touched by the bottle of wine we were presented with upon our purchase! I would like to thank Mercia Motors for such a pleasant experience and I will certainly consider them when buying my next care, top marks!
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5
Great
By Richard A on 08 October 2016 | Verified purchase
We decided to Purchase our Subaru Legacy from Mercia Motors because they were very easy to deal with. I had a very descriptive phone conversation with the sales person, who gave me all the information I had requested and even offered to walk round the car with a video if I wanted. I declined but arranged to go and see the vehicle. It is 180 miles away so we agreed a price before i set off, the car was as it was described and after a good test drive and a check of all the documents I was happy to complete the sale. I have now collected the vehicle and have to say how impressed I am both with it and the way I was dealt with by Andrew.
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5
Ecellent Service
By MR F on 11 July 2016 | Verified purchase
Viewed a car last Friday night on the website. Drove up to Sheffield from Nottingham to view it by chance (does say view by appointment only ). Warm and friendly service by all staff viewed a couple of cars and test drove and purchased there and then. Staff even offered to collect me from the train station if I wanted to come up by train when I collected the car. We collected the car yesterday valetaed and ready for the wet drive back to Nottingham. Any body looking for cars in a good condition I would recommend a drive up or down to Mercia Garage.
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5
Excellent service
By Emma W on 10 July 2016 | Verified purchase
Took the time to listen to exactly what I needed and managed to find the right car for the money I had. Was lovely to do business and felt like a customer and not a number!
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5
Friendly and honest
By Aneta C on 20 June 2016 | Verified purchase
Very friendly staff. I booked the test drive, they had a car cleaned and ready for me. All information about car was availablr on my arrival. I habe had a good test drive and felt that all questions were answered honestly
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5
100% recommend
By Reena V on 11 June 2022 | Purchase not verified
Bought a car, excellent customer service provided by Ryan, a very helpful and welcoming sales advisor. Would highly recommend.
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5
Excellent service.
By Anonymous on 01 June 2022 | Purchase not verified
I used Mercia Motors due to the reviews and feedback left from previous customers and was not disappointed. I was nervous about buying a car after an extended period of not driving. Ryan and the team were really accommodating and I felt no pressure to purchase. The process of buying was really simple and quick and I felt like a valued customer. I would recommend the garage to anyone and would definitely use it again. Thanks for getting me back on the road!
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5
The benchmark of car buying experiences.
By Anonymous on 03 March 2022 | Purchase not verified
Ryan, Adam and the team made this buying experience a real easy and pleasurable experience. Ryan went above and beyond in customer satisfaction, nothing was too much trouble. This is the benchmark of car sales experiences. Great job guys, very happy with the car, it was exactly as you presented it. Thanks for all the help in transferring my private registration number to the new car, you saved me a lot of work. Thanks again for the support! Will certainly look you up the next time I change the car.
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5
Fantastic customer service
By Gurjit P on 13 February 2022 | Purchase not verified
Brought a car for my daughter this week and the experience was fantastic, the team at mercia made buying the car a very straight forward and positive experience, they were very welcoming and understanding and the car is great Gurj Leicester
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5
Genuine people. Highly recommended.
By Younis M on 03 February 2022 | Purchase not verified
Very happy with my experience with these guys. Ben was great from start to finish. Had a delay in getting my payments sorted and there was no pressure at all from these guys. When I went to collect my car there were a couple of things I wasn't happy with and Ryan went above and beyond to put them right. Can't ask for more. Genuine set of lads and highly recommended. And absolutely love my new car!!