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Customer reviews of Mercia Motors

Here at Mercia Motors our professional team strives to deliver a friendly & helpful service to all of our valued customers. We offer informed, honest advice along with a transparent, no-pressure approach.

But don't just take our word for it, please check out what our verified customers have taken their time to say about us...

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Mercia Motors

Mercia Motors

Based on 129 customer reviews

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  • 5

    Pleasant and professional service.

    By Mark B on 29 October 2016 | Verified purchase

    Very pleasant to deal with. Professional service and nice showroom. Greeted with a cup of tea and made to feel very at ease but not pressured into buying. All paperwork was sorted prior to my arrival. Great service. Thanks.

    Reply from Mercia Motors on 01/11/16

    Thank you for your kind words. We hope your trip back to Leicester with your sister was a success.

  • 5

    Excellent cars

    By Alyn W on 28 October 2016 | Verified purchase

    Excellent quality cars and sales seevice

    Reply from Mercia Motors on 28/10/16

    Thank you for your kind words, we all hope you are enjoying your new purchase.

  • 5

    Very personal and professional service!

    By Nick L on 18 October 2016 | Verified purchase

    Over the years I have purchased many different cars through many different channels. I have not heard of Mercia Motirs before and that may be due to us living in East Anglia? From our first point of contact I have to say that the whole operation is professional and personal. They were very easy to deal with and I was immediately put at ease. There is no hard sell or offering you additional products that you are encouraged to sign up for there and then. It was run more like a family business that has bee round for hundreds of years and prides itself on customer satisfaction rather than turning cars round as quickly as possible. I was also touched by the bottle of wine we were presented with upon our purchase! I would like to thank Mercia Motors for such a pleasant experience and I will certainly consider them when buying my next care, top marks!

    Reply from Mercia Motors on 14/12/16

    Thank you very much for your positive feedback, we are extremely pleased you enjoyed your experience and hope to see you again in the future. Kind regards, Mercia Motors

  • 5


    By Richard A on 08 October 2016 | Verified purchase

    We decided to Purchase our Subaru Legacy from Mercia Motors because they were very easy to deal with. I had a very descriptive phone conversation with the sales person, who gave me all the information I had requested and even offered to walk round the car with a video if I wanted. I declined but arranged to go and see the vehicle. It is 180 miles away so we agreed a price before i set off, the car was as it was described and after a good test drive and a check of all the documents I was happy to complete the sale. I have now collected the vehicle and have to say how impressed I am both with it and the way I was dealt with by Andrew.

    Reply from Mercia Motors on 14/12/16

    Hi Richard, thank you for your feedback it is very much appreciated and are extremely pleased you had an enjoyable experience with us. Kind regards, Mercia Motors

  • 5

    Ecellent Service

    By MR F on 11 July 2016 | Verified purchase

    Viewed a car last Friday night on the website. Drove up to Sheffield from Nottingham to view it by chance (does say view by appointment only ). Warm and friendly service by all staff viewed a couple of cars and test drove and purchased there and then. Staff even offered to collect me from the train station if I wanted to come up by train when I collected the car. We collected the car yesterday valetaed and ready for the wet drive back to Nottingham. Any body looking for cars in a good condition I would recommend a drive up or down to Mercia Garage.

    Reply from Mercia Motors on 15/07/16

    Thank you to both of you for your positive feedback. We try our best to deliver an experience that customers want and find useful. We are all really pleased you found the right car that suites your needs. Kind regards Mercia Motors

  • 5

    Excellent service

    By Emma W on 10 July 2016 | Verified purchase

    Took the time to listen to exactly what I needed and managed to find the right car for the money I had. Was lovely to do business and felt like a customer and not a number!

    Reply from Mercia Motors on 15/07/16

    Thank you Emma, your business is important to us and it was great to meet such a loving family. I hope the Meriva does everything you need to and dont forget about that warranty.

  • 5

    Friendly and honest

    By Aneta C on 20 June 2016 | Verified purchase

    Very friendly staff. I booked the test drive, they had a car cleaned and ready for me. All information about car was availablr on my arrival. I habe had a good test drive and felt that all questions were answered honestly

    Reply from Mercia Motors on 20/06/16

    Thank you for your positive feedback and your business Aneta. We hope you had a safe journey home and that you enjoy your stunning new convertible :) Kind regards and all the best, Mercia Motors

  • 5

    First Class Service

    By Jonny R on 01 April 2021 | Purchase not verified

    Greg and his Team offered exceptional advice and guidance throughout the process. Professional, courteous and accommodating of all our needs. Flexibility around our timescales and requirements. Seamless service delivered with a smile. Above all, I'm a very happy customer and have already recommended Mercia Motors to friends and family!

    Reply from Mercia Motors on 06/04/21

    Hi Jonny, Thank you for your fantastic 5 star review. As a team we always try to go the extra mile to ensure our customers are happy with the service they have received from start to finish. We look forward to seeing you again in the future and would like to thank you again for recommending us.

  • 5

    Amazing service!

    By Kyla C on 08 March 2021 | Purchase not verified

    I’ve purchased my car over a month ago and have had no issues what so ever such a beautiful car, amazing service and answers all the questions I had, nothing was too much of an ask, friendly staff and home delivery was easy and stress free and kept me updated with everything that was happening with the car

    Reply from Mercia Motors on 09/03/21

    Thank you for your 5 star review Kyla! We're thrilled to see you've had a great experience with ourselves when purchasing your Alfa Romeo. It looks stunning with those black wheels contrasting against the white paint! Keep enjoying your Alfa and we look forward to hearing from you in the near future.

  • 5

    Excellent Garage

    By Steve D on 31 January 2021 | Purchase not verified

    Having never brought a car via click and collect, I was a little apprehensive but Gareth and the team quickly put my mind at ease. Very professional to deal with and I am very happy with my new car. Nothing was too much trouble for them and I wouldn’t hesitate to recommend Mercia Motors. Keep up the good work! 😃

    Reply from Mercia Motors on 02/02/21

    Thank you for your 5 star review Steve! Click and collect is a new way of buying cars and we can fully understand and appreciate clients being a little nervous about purchasing a car that way, however we would always do our very best to make the process as seamless as possible and most importantly put our clients mind at ease, which we're thrilled to of done in your case Steve and we're really happy to see you felt comfortable using this new service with us to purchase your gorgeous BMW!!