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Customer reviews of Mercia Motors

At Mercia Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Mercia Motors

Mercia Motors

Based on 21 customer reviews

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  • 5

    Love you guys

    By Oluwa A on 10 December 2016 | Verified purchase

    Excellent staff very helpful, Andy especially thank you very much

    Reply from Mercia Motors on 14/12/16

    Thank you for your business Oluwa, we are glad you enjoyed your experience and hope you had a safe journey back home. Kind regards, Mercia Motors

  • 5

    Pleasant and professional service.

    By Mark B on 29 October 2016 | Verified purchase

    Very pleasant to deal with. Professional service and nice showroom. Greeted with a cup of tea and made to feel very at ease but not pressured into buying. All paperwork was sorted prior to my arrival. Great service. Thanks.

    Reply from Mercia Motors on 01/11/16

    Thank you for your kind words. We hope your trip back to Leicester with your sister was a success.

  • 5

    Excellent cars

    By Alyn W on 28 October 2016 | Verified purchase

    Excellent quality cars and sales seevice

    Reply from Mercia Motors on 28/10/16

    Thank you for your kind words, we all hope you are enjoying your new purchase.

  • 5

    Very personal and professional service!

    By Nick L on 18 October 2016 | Verified purchase

    Over the years I have purchased many different cars through many different channels. I have not heard of Mercia Motirs before and that may be due to us living in East Anglia? From our first point of contact I have to say that the whole operation is professional and personal. They were very easy to deal with and I was immediately put at ease. There is no hard sell or offering you additional products that you are encouraged to sign up for there and then. It was run more like a family business that has bee round for hundreds of years and prides itself on customer satisfaction rather than turning cars round as quickly as possible. I was also touched by the bottle of wine we were presented with upon our purchase! I would like to thank Mercia Motors for such a pleasant experience and I will certainly consider them when buying my next care, top marks!

    Reply from Mercia Motors on 14/12/16

    Thank you very much for your positive feedback, we are extremely pleased you enjoyed your experience and hope to see you again in the future. Kind regards, Mercia Motors

  • 5


    By Richard A on 08 October 2016 | Verified purchase

    We decided to Purchase our Subaru Legacy from Mercia Motors because they were very easy to deal with. I had a very descriptive phone conversation with the sales person, who gave me all the information I had requested and even offered to walk round the car with a video if I wanted. I declined but arranged to go and see the vehicle. It is 180 miles away so we agreed a price before i set off, the car was as it was described and after a good test drive and a check of all the documents I was happy to complete the sale. I have now collected the vehicle and have to say how impressed I am both with it and the way I was dealt with by Andrew.

    Reply from Mercia Motors on 14/12/16

    Hi Richard, thank you for your feedback it is very much appreciated and are extremely pleased you had an enjoyable experience with us. Kind regards, Mercia Motors

  • 5

    Ecellent Service

    By MR F on 11 July 2016 | Verified purchase

    Viewed a car last Friday night on the website. Drove up to Sheffield from Nottingham to view it by chance (does say view by appointment only ). Warm and friendly service by all staff viewed a couple of cars and test drove and purchased there and then. Staff even offered to collect me from the train station if I wanted to come up by train when I collected the car. We collected the car yesterday valetaed and ready for the wet drive back to Nottingham. Any body looking for cars in a good condition I would recommend a drive up or down to Mercia Garage.

    Reply from Mercia Motors on 15/07/16

    Thank you to both of you for your positive feedback. We try our best to deliver an experience that customers want and find useful. We are all really pleased you found the right car that suites your needs. Kind regards Mercia Motors

  • 5

    Excellent service

    By Emma W on 10 July 2016 | Verified purchase

    Took the time to listen to exactly what I needed and managed to find the right car for the money I had. Was lovely to do business and felt like a customer and not a number!

    Reply from Mercia Motors on 15/07/16

    Thank you Emma, your business is important to us and it was great to meet such a loving family. I hope the Meriva does everything you need to and dont forget about that warranty.

  • 5

    Friendly and honest

    By Aneta C on 20 June 2016 | Verified purchase

    Very friendly staff. I booked the test drive, they had a car cleaned and ready for me. All information about car was availablr on my arrival. I habe had a good test drive and felt that all questions were answered honestly

    Reply from Mercia Motors on 20/06/16

    Thank you for your positive feedback and your business Aneta. We hope you had a safe journey home and that you enjoy your stunning new convertible :) Kind regards and all the best, Mercia Motors

  • 5

    Very Good Experience

    By Alec V on 21 February 2018 | Purchase not verified

    I travelled a long way to pick up my 7 Series BMW from Mercia Motors, from Somerset to Bath. A long journey to be disappointed. Did the deal in all but final decision over the phone, so was reliant on a clear and factual appraisal of the vehicle I was coming to see/purchase. I dealt with Oliver, who was friendly, professional and easy to get along with. He described my car over the phone exactly as was, so no disappointments for me on arrival. No pressure sales (would have been a game changer for me). Went home with my new car and thus far delighted with the purchase. I would recommend Mercia Motors and as a frequent car changer, I would certainly consider using them again.

  • 5

    Easy to talk with but brutally honest

    By John S on 07 November 2017 | Purchase not verified

    PART ONE Easy to talk with but brutally honest, Mercia Motors in Sheffield were a pleasure to deal with. Despite living 35 miles west of London running a busy Emergency Courier Company, I decided to travel up to Sheffield based partly on how Mercia Motors present their cars but mostly because of their honesty. Why. Because I can’t have my time wasted. The process of dealing with the team at Mercia was straight forward and simple. In fact, one of the only car companies to respond to a text message enquiry (Sunday night) to discuss the vehicle. Arriving at Mercia Motors from London’s Kings Cross St Pancras Station, not only was I made to feel immediately welcome, I was literally told to take my time looking over the vehicle. Admittedly, I had my doubts about the vehicle initially because Continued....

    Reply from Mercia Motors on 08/11/17

    Hi John, Thank you for your kind words you were a pleasure to deal with too. I look forward to dealing with you again in the future. Enjoy your new van.

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