Customer reviews of Mercia Motors
At Mercia Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 11 customer reviews
Love you guys
By Oluwa A on 10 December 2016 | Verified purchase
Excellent staff very helpful, Andy especially thank you very much
Pleasant and professional service.
By Mark B on 29 October 2016 | Verified purchase
Very pleasant to deal with. Professional service and nice showroom. Greeted with a cup of tea and made to feel very at ease but not pressured into buying. All paperwork was sorted prior to my arrival. Great service. Thanks.
By Alyn W on 28 October 2016 | Verified purchase
Excellent quality cars and sales seevice
Very personal and professional service!
By Nick L on 18 October 2016 | Verified purchase
Over the years I have purchased many different cars through many different channels. I have not heard of Mercia Motirs before and that may be due to us living in East Anglia? From our first point of contact I have to say that the whole operation is professional and personal. They were very easy to deal with and I was immediately put at ease. There is no hard sell or offering you additional products that you are encouraged to sign up for there and then. It was run more like a family business that has bee round for hundreds of years and prides itself on customer satisfaction rather than turning cars round as quickly as possible. I was also touched by the bottle of wine we were presented with upon our purchase! I would like to thank Mercia Motors for such a pleasant experience and I will certainly consider them when buying my next care, top marks!
By Richard A on 08 October 2016 | Verified purchase
We decided to Purchase our Subaru Legacy from Mercia Motors because they were very easy to deal with. I had a very descriptive phone conversation with the sales person, who gave me all the information I had requested and even offered to walk round the car with a video if I wanted. I declined but arranged to go and see the vehicle. It is 180 miles away so we agreed a price before i set off, the car was as it was described and after a good test drive and a check of all the documents I was happy to complete the sale. I have now collected the vehicle and have to say how impressed I am both with it and the way I was dealt with by Andrew.
By MR F on 11 July 2016 | Verified purchase
Viewed a car last Friday night on the website. Drove up to Sheffield from Nottingham to view it by chance (does say view by appointment only ). Warm and friendly service by all staff viewed a couple of cars and test drove and purchased there and then. Staff even offered to collect me from the train station if I wanted to come up by train when I collected the car. We collected the car yesterday valetaed and ready for the wet drive back to Nottingham. Any body looking for cars in a good condition I would recommend a drive up or down to Mercia Garage.
By Emma W on 10 July 2016 | Verified purchase
Took the time to listen to exactly what I needed and managed to find the right car for the money I had. Was lovely to do business and felt like a customer and not a number!
Friendly and honest
By Aneta C on 20 June 2016 | Verified purchase
Very friendly staff. I booked the test drive, they had a car cleaned and ready for me. All information about car was availablr on my arrival. I habe had a good test drive and felt that all questions were answered honestly
Great service with a sense of humour!
By Tony T on 28 February 2017 | Purchase not verified
This is the second time I've sold a car through Greg and his team at Mercia Motors. Once again nothing was too much trouble for them. Greg priced my car, I handed it over, valeting, personal plate retention, marketing, and sale were dealt with within a very short period of time. Once again a great result for me with an absolute minimum of hassle. Thanks again guys. I wouldn't hesitate to recommend you to anyone wanting to buy or sell a vehicle. Tony. Now exiled to the Derbyshire Dales.
Great service. Made buying process easy
By Andy D on 30 January 2017 | Purchase not verified
Bought my car at Mercia and found whole process easy. I dealt with Mark who was friendly and never put any pressure on. Felt relaxed and comfortable in the showroom. Got a fair price for my old car that I part exchanged. Answered all questions I had regarding new car and buying process. Highly recommend Mercia
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|Sunday||10:00 - 15:00|
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